Feature how-to article

The benefit of this AI request

Speed up support documentation. Use this AI request to create knowledge base content for new product capabilities. The AI assistant translates details from a feature description into a well-structured article. Specify whether the article is for customers or colleagues, and define the sections that you want to include — such as an overview, details on how the functionality works, helpful tips, and FAQs. This helps you keep your support content up to date so customers can get the most value out of your product.

The request

Example output

Tips to get the best results

• Review each feature description to ensure it includes the right level of detail

• Clarify your target audience to tailor the content (e.g., customers or colleagues)

• Define sections for a consistent structure (request sections like "Overview," "How it works," "Tips," and "FAQs")

• Set the desired length (e.g., 500 words or fewer)

• Add custom instructions to apply your company's style guide

How to get started

1. Open a feature's Details page. (Or paste the feature record link directly in the chat when you enter the request.)

2. Click the sparkle icon to open the AI assistant

3. Click the + icon in the prompt box and select Search the library

4. Search for and select the Feature how-to article request and customize the details (as needed)

5. Run the request and work with the AI assistant to refine the output

6. Publish the content in your product knowledge base

7. Click the star icon to add the request to your favorites in your personal settings