The product information hub
Share all of your product documents with customers and colleagues in a central place
Build lovable products
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Share all of your product documents with customers and colleagues in a central place
Create a product intranet
Co-create content
Track version history
Publish a knowledge base
Style with rich formatting
Draft content with AI
Standardize with templates
Add diagrams and models
Include roadmap views
Manage all of your product documents in one place. Capture plans, processes, research, meeting notes, and more — so you finally have a single source of product truth.
Create as many notes and whiteboards as you need
Organize documents in a logical way with folders
Control exactly who can view and edit information
Empower customers and colleagues with the resources they need to be successful. Create unlimited sites for different products and audiences.
Choose private or public user access
Brand each site with your logo and colors
Manage how documents are published
Build a private or public knowledge site
We use Aha! Knowledge for our own customer support site
Take control of your content. A world-class text editor provides everything you need to collaboratively create, edit, and polish documents.
Use templates to drive consistency
Embed visuals you craft on whiteboards
View a complete version history
Produce high-quality documents in record time. From research summaries to product announcements, the AI assistant is on hand to help you outline, draft, and refine.
Enter a prompt with key points
Provide instructions to maintain standards
Upload files and images for reference
We love having Aha! Knowledge to store documentation in one place and maintain a source of truth for our products.
— Jennifer H, Vice President of product
Advanced knowledge base capabilities enable us to publish customer-facing document portals in a couple of days.
— Peter F, Chief product officer
We save time on the drudgery of creating product documents. The process is so organized, intuitive, and dynamic.
— Sarah S, Director of product
Make complex concepts easier to understand. Use our built-in whiteboard capabilities to represent data flows, system architectures, and more.
Use sophisticated drawing functionality
Co-design diagrams with colleagues
Get going with more than 100 templates
Make your product knowledge base a trusted resource. Keep the content accurate and up to date. Advanced search ensures that customers and colleagues can then find what they need fast.
Ask questions using the AI assistant
Chat to refine the answers
Jump directly to the most relevant results
Proactively share plans and updates via your knowledge base. Use Aha! Knowledge as part of Aha! Roadmaps to keep your community informed.
Embed roadmaps in documents
Publish release notes drafted with the AI assistant
Link to an ideas portal to gather feedback
Create team wikis and customer knowledge sites with one tool — bringing everything together to expand product and process understanding.
Use templates to do your best work: Standardize how you capture information, co-create content with the team, and streamline reviews.
Optimize the content creation process using a powerful built-in AI assistant to document faster and refine what you have already written.
Use our powerful whiteboarding capabilities at no additional cost so you can include models, diagrams, architectures, and process flows.
Decide whether each knowledge base is private or public and control who can view, edit, and create information.
Use Aha! Knowledge and Aha! Roadmaps together to ensure your product planning and product documentation processes connect seamlessly.
Learn how to elevate your product information
Knowledge management is the process of capturing, organizing, and efficiently sharing information. This is especially important for managing product documentation. Customers need self-serve access to how-to guides on setting up and using the product. And colleagues need information on hand to effectively market, sell, and support the product.
Knowledge base software provides a single repository for managing product documents. This helps product teams streamline document creation and share knowledge with different audiences. Here are the top five use cases:
Product teams create a lot of documentation. Examples of internal documents include high-level product requirements, team processes, and meeting notes. Examples of external knowledge base articles include user guides and best practices. Besides this, product teams also craft launch announcements and release notes.
Choose a knowledge base tool that is purpose-built for product teams. Make sure you can create as many internal wikis and public or private knowledge bases as you need to keep costs down. Look for capabilities such as templates to standardize your product documents. Collaboration tools such as inline comments, to-dos, and guest sharing are also key. Lastly, select a solution that integrates with your roadmapping tool so you can streamline how you go from defining new functionality to documenting how it works.
Aha! Knowledge is the only purpose-built knowledge base software for product teams. It provides everything you need to create a product information hub for internal and external audiences. Use Aha! Knowledge as an integrated part of Aha! Roadmaps to quickly go from defining new functionality to documenting how it works.
Aha! Knowledge is an AI-powered product information hub. Use our AI assistant to quickly draft high-quality content and then style it with rich formatting options. The collaborative text editor helps team members work together live or asynchronously and leave inline comments to streamline review cycles. Use built-in whiteboards to add diagrams. Set up an internal wiki to share information with the team or publish as many product knowledge bases as you need for customers and colleagues.
We would love to show you a demo and discuss how we can best help you. Every member of our Product Success team has deep product development expertise and knowledge of our software — no salespeople here.
After you sign up for a trial, you get access to all the functionality in Aha! Knowledge Advanced free for 30 days. You can invite colleagues to your trial as well. A credit card is not required to start your 30-day trial, so you can try Aha! Knowledge without any obligation. At the end of your free trial, choose the plan that best fits your needs. Contact us at support@aha.io for more information.
