Service management
Deliver offerings that clients desire
Define what professional and support services to offer, improve existing offerings, and schedule service delivery.
Drive your most successful rollouts
Services are vital to building deep and lasting relationships. When you provide all necessary implementation, training, support, and ongoing maintenance as an integrated offering, you increase customer success and business revenue. Create a roadmap that aligns the entire organization around your service plans and shows how your offerings will delight customers.
Deliver exceptional services
Did someone ask about the status of an upcoming service? Or want to know what enhancements are planned for existing offerings? Managing the proliferation of plans is hard when the details are tucked away in different spreadsheets and presentations.
Manage all your offerings in one place. Capture customer requests, define requirements, and share your roadmap in a central space. You can also collaborate with customers on delivery schedules — they will love you for it.
Aha! is a game-changer. It brings a new level of transparency and collaboration that is critical to not only helping us transform our organization, but also to delivering new digital customer experiences.
Anne WalshCustomer experience manager, AAA
