5 steps to a lovable customer knowledge base
Provide your customers with fast, clear answers. Follow these 5 steps to build a knowledge base that creates a seamless self-service experience they will appreciate.
Aha! Blog
My name is Suzanne Raga — this is what I achieve at Aha!
Senior Editor Suzanne Raga crafts high-quality content and guides fellow writers. Find out more about her role on the Aha! marketing team.
Introducing Aha! shapes to go from whiteboard concept to actionable plan
Use Aha! shapes to view your high-level plans on a whiteboard. Then, convert your concepts into actionable Aha! records — no data re-entry required.
Who cares what they think of your product plans?
Product plans are always under pressure, pushed and pulled by internal and external forces. Brian de Haaff reveals how the best product managers make decisions with…
The best career decision I ever made — Aha! PMs weigh in
Few product management career paths look the same. But all rely on bold decision-making. Hear from the Aha! team on the choices that shaped theirs.
My name is April Neubauer — this is why I joined Aha!
April leads the finance team at Aha! with a focus on continuous improvement and collaboration. Explore her career journey and what drives her to succeed.
Ask questions with AI-powered search in Aha! Knowledge
AI-powered search delivers instant summaries and relevant information — helping users find answers faster and reducing support tickets.
Speed up delivery by seeing where work stalls
Discover new time in status fields for reporting in Aha! Roadmaps, Aha! Ideas, and Aha! Develop. Automatically track time spent in each workflow status to identify…
Product All-Star: 7 questions with Alex Berestenko
Learn about this product leader's journey from DevOps to ProdOps, his emphasis on empathy and detail-oriented work, and his advice for building a rewarding product…
Manage knowledge base updates more efficiently
Streamline knowledge base management with new reporting capabilities. Easily track publishing status across documents, publish updates in bulk, and audit content. Keep…
