Instantly transcribe your video or audio interview recordings in Aha! Discovery.
Transcribe any audio or video customer interview with Aha! Discovery
Do you have interview recordings scattered across different places? Many of us take the time to talk with customers, but end up with unprocessed audio or video files. It is hard to spot customer feedback patterns without bringing everything together and a simple way to process the transcripts. Today's update ensures you can uncover insights from every conversation that took place — even those that were recorded without you.
Upload existing recordings of customer interviews to Aha! Discovery. Then, instantly transcribe and do AI analysis on the video or audio file.
Autogenerate interview transcripts
Aha! Discovery is ideal for managing every aspect of customer research, from planning studies to capturing insights and connecting them to your roadmap. Interview transcripts are an essential part of the process. You can review exactly what participants said, run AI analysis, and highlight important answers, quotes, and learnings to share with the team.
When you hold meetings with Zoom or Microsoft Teams, you automatically get a transcript you can import and analyze. But there was no way to transcribe interview recordings stored elsewhere (like your phone or in shared drives) before today. Now, you can upload any previously recorded audio or video file, and the AI assistant will transcribe it.
Here is what you can do:
Consolidate research: Centralize past interviews alongside new conversations.
Transcribe recordings: Get transcripts of video or audio files in 100+ languages.
Differentiate speakers: Distinguish different people for clear context.
Uncover key insights: Identify learnings with the AI assistant and link them to your roadmap.
Your team can finally store transcripts from every conversation in one place. This makes it far easier to identify trends and next steps across your discovery efforts.
You can manually edit the transcript after it is generated.
Transcription is available for Aha! Discovery Advanced customers. You can use Aha! Discovery as a standalone tool or alongside Aha! Roadmaps to tie the voice of the customer directly to your product plans.
Let us show you how to start — so you can bring all your research into one place for review and analysis.
How to get started
Create a new interview in Aha! Discovery (within a Study or as a standalone interview).
Upload your video or audio file and click Transcribe.
Select the language your participants use and the number of speakers (this automatically distinguishes speakers).
Start transcription (this uses AI credits).
Watch for the green banner, then open the interview to begin your analysis.
📚 For more details, read the full support article.
Once the transcript is ready, move from evidence to action. Use AI to summarize the conversation and link insights to product plans. For example, add interview highlights to a whiteboard for deeper analysis. And share key takeaways in an insights report so the team understands the voice of the customer.
Start a free trial of Aha! Discovery
Aha! Discovery is the new way to manage customer interviews, uncover key product insights, and link them to your roadmap. Sign up for a free 30-day trial or join a live demo to see why more than 1 million product builders trust our software to build lovable products and be happy doing it. Contact us if you are interested in trying Aha! Discovery in your Aha! Roadmaps or Aha! Ideas account to validate your plans with customer sentiment.
